About us
About us
About us
About us
Your back-office powerhouse
We take ownership of our client’s operations to help them take their business to the next level.
You may be a fast-growing start-up adjusting to surging demand or an established business adapting to a rapidly changing landscape. Whatever stage you’re at, OKIN Process has the front and back-office solutions you need to prosper. Giving you the space to focus on the bigger picture.
How we do it
OKIN Process has the agility and expertise to take ownership of your operations. Transforming them for the challenges you face by replacing cumbersome processes, streamlining work and leveraging the best technologies. Creating a reinvigorated foundation from which to continue growing your business.
Our global teams are expert problem solvers because we recruit people with inquisitive minds and youthful energy. Using the best available technology, they will jump straight into your business and work tirelessly to deliver better operations on your behalf.
Meet our experts
Mark Keough
Global Sales Leader
Mark Keough is Senior Vice President of Global Sales for OKIN Process. He is responsible for driving client growth and increasing revenue through OKIN’s direct and indirect enterprise channels across North America as well as Global Multi-nationals. With more than 20 years of senior leadership experience across a range of respected companies, our clients are always delighted to benefit from Mark's strategic input.
Marie Weber
Marketing Leader
As OKIN's Director of Revenue and Marketing, Marie leads our team of storytellers and creative thinkers. Always curious, she loves deep-diving into the details of our client projects and turning those insights into stories and content that can help inspire and light the way for other business owners and leaders, who are looking to make their world of work better.
Monique Rouse
Department Manager
Monique is a skilled and dedicated leader with a wealth of experience in her field. With a strong understanding of call center environment and best practices, Monique has successfully led her team to deliver required results. Her ability to build strong relationships with both clients and team members results in maintaining high levels of employee engagement. Monique is committed, high-energy, and client-focused.
Tom Demarest
Company Leader
Tom is an experienced positive culture leader in Enterprise Business Operations launching and running outsource programs and Lean Six Sigma Business Transformation initiatives. Tom is a philanthropist, family man and an Ironman Triathlete. His background of being a highly effective change agent with an entrepreneurial self-made background helps establish OKIN as a dynamic organization.